REGOLAMENTO
All enrolments are subject to the following General
Conditions, which become legally binding on acceptance of enrolment
by BABILONIA – Italian Language School
LESSONS
All group classes run Monday through Friday except during
official Italian holidays.
Students must present themselves at school on their first day at 09.00.
One class hour equals 55 minutes.
Group lessons are usually held in the mornings, however on occasion
(generally during high season) these group lessons may be scheduled
in the afternoon.
Individual lessons are generally held before or after group classes.
The number of course hours includes the entrance/placement test (mandatory)
and final exam (given on request).
Completion of a particular 4-week course does not guarantee advancement
to the next level.
In the rare event that a student arrives, takes the entrance exam
and is the only student for a particular level, that student’s tuition
cost will be converted to private one-to-one lessons.
The standard 4-hour course will be converted to 2 hours of individual
tuition.
In the event that there are only 2 students for a particular level,
the number of hours for the class will be reduced by 1 hour per day
(for example: 3 hours instead of 4 for the Standard class) given the
more intense nature of a small class size.
In case of complaints, a student can address our administrative office
to talk to the Director of Studies. The policy for complaints is on
display in our school administrative office.
NATIONAL
HOLIDAYS
The school is closed on Easter Monday, Liberation Day (25/4) Labour
Day (1/5), Day of the Republic (2/6), Assumption of Mary (15/8), All Saints’ Day (1/11), and
Immaculate Conception (8/12). We offer a free one-day excursion
to all students enrolled during these public holidays. No
refund will be made for these particular days.
ACCOMMODATION
Finding accommodation is a free service for all students
regularly enrolled.
All housing is on a first reserved first served basis and is strictly
booked from week-end to week-end. On the day of departure students
must vacate their accommodation by 10.30.
The school acts only as an intermediary regarding the lodgings,
and takes no responsibility regarding the relationship between the
renter and the student.
All
of the accommodations available through the school have been selected
by our Accommodation Manager, according to our Inspection Scheme for
cleanliness, comfort, and location. Since all accommodations
are privately owned and operated, there are minor differences in amenities,
but all meet a standard level of quality and convenience and are regularly
checked by our school. In matching housing needs with what is
available, everyone must keep in mind the seasonal and limited nature
of housing resources in Taormina, not to mention the modest
price that students pay for their accommodation In case of complaints,
a student can address our administrative office to talk to the Apartment
Manager. The policy for complaints is on display in our school
administrative office.
PICK-UP BOOKING CONDITIONS
This service must be reserved at least one week in advance of
arrival.
All last minute flight changes or late flights (on Saturdays and Sundays)
must be immediately communicated directly to the taxi service. The
telephone number of the taxi service is always provided by our office
to the booking part who is responsible for informing the taxi service.
The school is not responsible if agents do not notify the student
of the stated conditions or if the student does not follow the conditions
given.
This service is not cancellable within 48 hours of your arrival.
EXTRA COURSES
Extra courses are operated through external partners who are liable
for the services provided.
DEPOSIT
A € 250 non-refundable deposit is required to secure
reservations. Payments for the deposit can be made by cash,
bank transfer, International Cheque
or by Western Union.
BALANCE
All fees must be paid in full at the latest on the first day
of your arrival at school.
If payment in full has not been received within the first day the
student will not be allowed to start his/her course.
On no account can the tuition fee paid for group classes be transferred
to individual classes, after the beginning of a course.
The rent for accommodation has to be paid directly to the landlords.
On the first day of arrival students are given a copy of their bill
to be paid cash to the landlords.
PAYMENT CONDITIONS
Payments for the language course can be made cash, bank
transfer, Travellers’ Cheque, International Cheque, by
Visa or Mastercard or by Western Union.
Payments for pick-up, extra courses or any other extra
service can be made cash, bank transfer, Travellers’ Cheque,
International Cheque. For these payments no credit card is accepted.
All payments, if paid by cheque must be made out to the individual
receiving parties. Our registration office will coordinate all necessary
information.
Bank charges are to be met in full by the student.
For International cheques an additional € 10 must be included to cover
bank expenses.
Our bank information (for bank transfers) is:
|
BANK NAME |
MONTE DEI
PASCHI |
|
BRANCH NAME |
Agenzia
di Taormina |
|
ADDRESS |
Piazza Duomo,
98039 Taormina (ME),
Italiy |
|
TRANSFER
FOR |
BABILONIA
srl
Centro di Lingua e Cultura Italiana |
|
IBAN
Code |
IT
86 W 01030 82590 000000241831 |
|
BIC
Code (swift) |
PASCITMMCAT |
Please always clearly specify for whom the payment is made
CHANGES TO BOOKINGS
BABILONIA reserves the right to levy an additional administration
fee to cover the costs of any changes that are requested to pre-booked
courses or accommodation after we have confirmed the student’s place
in school.
It is possible to upgrade the course for a more intensive course
during the study-stay but the contrary is not possible, without
paying an additional enrolment fee.
CANCELLATIONS AND REFUND POLICY - GENERAL
The following are BABILONIA
– Italian Language School - charges and refunds for cancellation
or withdrawal from a course:
-The school must be informed immediately of any requested
changes or withdrawal notices or cancellations in writing.
-The deposit is non-refundable.
-Deposits and fees are not transferable from person to person
-If BABILONIA rejects an application,
the applicant is entitled to a full refund within 30 day
REFUNDS OF TUITION OR ACCOMMODATION FEES PRIOR
TO ARRIVAL
The
€ 250 is never refundable after an enrolment has been accepted
by BABILONIA and the school has sent a confirmation for the course
and/or any other related service.
REFUNDS OF TUITION FEES AFTER COURSE START DATE
If a student does not attend, withdraws or shortens his/her
course after the course has begun, tuition fees will not be refunded.
No refunds are allowed for a delayed start or premature departure.
Student tuition is never refunded due to absence from class
and study hours subsequently lost can not be made up.
For entitlement to a refund, a 4 week notice
period is required and the refund of any tuition in excess of this
period will be refunded in full, less a cancellation fee of
€ 150.
REFUNDS OF ACCOMMODATION FEES AFTER ARRIVAL
No refund is allowed for a delayed arrival or premature
departure.
Should a student withdraw from his/her accommodation after arrival
without satisfying the Administration Office with a valid
motive, a 4 week notice is required. In this case, any accommodation
fees paid in excess of this period will be refunded in full, less
a cancellation fee of € 150.
In the event of a fully justifiable reason for withdrawal, with
the help of our Apartment Manager, the Administration Office
will move the student to another apartment or find an alternative
solution.
“PERMESSO DI SOGGIORNO" RESIDENCE PERMIT & VISAS
Once in Italy, every foreign student must request a “Permesso
di Soggiorno” at the local Police Station within 8 days of their
arrival.
Documents needed:
- photocopy
of passport and original passport (you can ask our office
for a copy)
- 5
passport size photos (you can get your photos at the Photo
Shop)
- official
stamp costing €10,33 (can be purchased at the Tobacconist)
- photocopy of credit card or other financial method which shows
that you have the means financially to cover your stay in Italy
(you can ask our office for a copy)
- photocopy
of insurance policy which covers all risks to foreign citizens
during their stay in Italy. If
you don’t have your own personal insurance which covers all
risks during your stay in Italy, you can obtain insurance cover
by paying directly at the Post Office with a payment
transfer form (ask our
office to help) to be sent to the below address.
I.N.A. – Istituto Nazionale
Assicurazioni –
Agenzia Generale di Roma
Via del Tritone 181
Roma
c/c n° 71270003 (account number)
causale: copertura assicurativa
richiesta per Permesso di Soggiorno
€ 38,73 (for stay up to 6 months)
€ 77,46 (for stay up to 12 months)
Applicants who are not citizens of the European Union and who want
to enrol for a period exceeding 3 months need to make a request
for a Visa for Study Purposes at their home country Italian Embassy
beforehand.
To complete formalities, a Certificate
of Enrolment is one of the requirements for obtaining a visa.
BABILONIA will issue a Certificate of Enrolment to students who
apply for a Visa for Study Purposes only after receiving full payment
of their bill (including accommodation and/or any extra services
required) and only for the duration of the language course.
If the applicant wishes to have
the original Certificate of Enrolment sent by express courier DHL
this cost is to be met by the student.
If the Visa application is rejected by the Italian Embassy,
after receiving the Certificate of Enrolment, the applicant
is entitled to a complete refund within 30 days less an Administration
Fee of € 50 (all bank expense are to be met in full
by the student).
After having obtained the Visa for Study Purposes, it is not possible
to cancel or change the dates of courses for which the Visa has
been obtained
For students who have been granted a Visa for Study
Purposes, BABILONIA takes the responsibility of informing the Authorities
in case of no-show for 2 consecutive days, without any justified
reason.
ACCIDENT
AND MEDICAL INSURANCE
We advise students to take
out medical and personal insurance before leaving their home country.
Citizens from the European Union are entitled to free
medical care in Italy if they hold an E111 Form which can be obtained
from their local health authority in their home country before departing
for Italy.
Citizens not of the European Union must conform to the requirements
issued by the Italian Government. Details can be obtained at their
local Italian Embassies.
BABILONIA has insurance for those liabilities expressly imposed
by Italian law and for in-door and out-door activities organised
by the school.
RESOLUTION OF DISPUTES
If a student wishes to complain about any aspect of the services,
the complaint should be made in the first instance to BABILONIA
office.
In the event that the matter is not resolved, the student or student’s
agent should make a complaint in writing to the Director of BABILONIA.
Such complaints will be investigated provided that:
-the complaint is received within one month of the course
finishing
-the complaint was initially registered in writing
-all bills relating to the student making the complaint have been
settled in full
LIABILITIES
BABILONIA and its staff and representatives are not held liable
for any loss, damage or injury to persons or property howsoever
caused, except where liability is expressly imposed by Italian law.
BABILONIA is not held liable in the event that any service contract
to be provided by BABILONIA should become impossible to supply for
any cause or reason beyond the control of BABILONIA.
VALID PRICES
Prices in the brochure are valid from January, 1st until
December, 31st .
EXPULSION
BABILONIA reserves the right to dismiss any student whose
conduct is unsatisfactory at the discretion of the centre Director,
whose decision is final. There will be no refund for fees in cases
of expulsion and any billed but unpaid fees become payable
immediately.
ACCEPTANCE OF THIS REGULATION
All enrolments are subject to the above mentioned General Conditions,
which become legally binding on acceptance of enrolment by
BABILONIA – Italian Language School -
By BABILONIA’s acceptance of an applicant’s electronic and/or signed
form of registration or any other written form of registration
(also through agencies and representatives), the applicant
tacitly agrees to accept these General Conditions.
The
application is made according to the Italian Law, and the Italian
Law will be applicable to any kind of
dispute concerning any matter that might rise
a dispute, due to the enrolment.
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